Shipping & Delivery Policy
Orders are shipped from our warehouse in Pollachi. Our endeavor is to make the products reach you within 7-10 days from receipt of order and payment. Order will be dispatched between 10.30 am – 3pm from Monday-Saturday.
Shipping and handling rates may vary based on product, packaging, size, volume, type and other considerations. The shipping and handling charges are given at the time of check out and consumers will know about this before making payments.
Due to courier pickup timelines, all orders received before 1 p.m will be processed on the same day. Orders received after 2 p.m.will be processed on the next business day. Orders are not dispatched on Sundays and public holidays.
Order delivery may failed due to these reasons, wrong address, customer not available, premises closed.
In case of floods/ Heavy Rains/ National Bandh we reserve the right to reschedule the delivery for another date. In case the product is not delivered due to any of the above reasons, we will inform you about the same. All claims for shortages or damages must be reported to customer service on the day of delivery through the contact us page on the web store. Also the said shortage of goods needs be highlighted and signed on the delivery challan copy and returned to the delivery person.